Creative Intelligence Blog

A periodic blog by The Creative Alliance Founder T Taylor and President David Heitman.

Reverse Engineering

May 8, 2012, David Heitman
David Heitman

“We start with the perfect experience and then work backward.” This from the highly successful CEO of AirBNB, Brian Chesky. “That’s how we’re going to continue to be successful.”

Internal Branding

April 16, 2012, David Heitman
David Heitman

This oft-neglected element of marketing can have a big influence on your company. Have you ever noticed when walking into a company’s office or warehouse for the first time, that within minutes, you detect a refreshing level of enthusiasm…

Skittles and Etch-A-Sketches

March 22, 2012, David Heitman
David Heitman

As people try to make sense of complex experiences, their thoughts often catalyze around a symbolic object. If that object is an iconic, branded consumer product…

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The Right Word

March 2, 2012, David Heitman
David Heitman

When it comes to words, one well-turned phrase or single bon mot can frame an argument and gain instant traction with an audience. Frank Luntz, in his book Words That Work, describes how several years ago, Republicans, with his assistance, More

Valentine’s Day Ads Offer Low View of Men…and Women

February 9, 2012, David Heitman
David Heitman

The annual wave of Valentine’s Day ads have been running in great number for the last couple of weeks on radio and television. Upon close examination, they seem to provide…

Groundhog Day

February 1, 2012, David Heitman
David Heitman

Today is February 2nd—Groundhog Day—the perfect time to consider the role that repetition, along with its opposite, novelty, play in marketing, culture and our daily lives.

Looking Ahead to 2012

January 11, 2012, David Heitman
David Heitman

As we look ahead to 2012, we see a few trends that will likely be driving our industry and shaping the larger culture around us. Barring a global invasion by the Mayans…

The Bureau of Unintended Consequences

January 9, 2012, Jenny
Jenny Herring

Back in graduate school, I learned about a fascinating communications theory that had its roots in rural Iowa: diffusion, or the exploration of how new ideas spread.

Immersion in a Brand

November 30, 2011, David Heitman
David Heitman

Francis Ford Coppola tells the fascinating story of how, in 1971, prior to filming The Godfather, he gathered the highly revered Marlon Brando and three young actors…

A Heart Full of Feeling Trumps a Head Full of Facts

November 16, 2011, David Heitman
David Heitman

It is a privilege to be here today among such distinguished innovators, experts and investors. The mere fact that a travel technology innovator is present this week at the Travel Innovation Summit…